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Support

Write to smileymanrecipe@gmail.com and Daniel will answer.

Smiley Man smiling

Contact

Email smileymanrecipe@gmail.com. Tell us your iPhone model and iOS version, and what happened. Please don't send photos of family recipes unless you're happy to share them.

Reading a card

  • Keep the whole card in view, edges and all, in good light.
  • Your original photo is saved first. If reading fails or you're offline, the card waits under "Waiting to be read" and you can retry later.
  • Anything Smiley isn't sure about is shown for you to check against the card. Nothing is saved until you give the recipe a name.
  • On iPhones without Apple Intelligence, turn on "Allow existing cloud parser as fallback" in Add a recipe, Reading & privacy. See the privacy policy for what that sends.

Timers and voice

  • Timers start only when you tap. A timed step waits until its timer has started.
  • Allow notifications so a finished timer can alert you when your phone is locked.
  • Hands-free voice is off until you turn it on. Say "next step", "start timer", "stop timer" or "repeat". "Hey Smiley" is optional.

Trial and subscriptions

Every new cookbook starts with a 7-day free trial in the app, with no card needed. After that, the free plan keeps up to 25 recipes and basic cooking. Smiley Man Recipe Plus adds unlimited recipes and hands-free voice, monthly or yearly. Your recipes always stay yours: nothing you saved is ever locked away.

Restore purchases

Open Profile, then Membership & account, and tap Restore purchases. Use the same Apple account you subscribed with.

Manage or cancel

In the app: Profile, Membership & account, Manage subscription. Or on your iPhone: Settings, your name, Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.

Subscriptions follow Apple's standard terms of use.

Deleting things

  • A recipe: open it and choose Delete. Its photos are removed from your iPhone too.
  • A person: open their page and choose Delete. Their recipes move to My Recipes.
  • A family group: open it and choose Delete group (or Leave group).
  • A scan waiting to be read, or items on your shopping list, can be removed where they are shown.
  • Deleting the app deletes everything it stored on your iPhone.

What's new

Version 1.0 (coming soon): the first release.